• info@firstflyaviation.com
  • +91 7550289600

Frequently Asked Questions - FAQ

About First Fly Aviation Academy

1. What is First Fly Aviation Academy? First Fly Aviation Academy is a premier aviation training institute based in Chennai, offering a wide range of courses for aspiring aviation professionals, including pilot training, cabin crew certification, ground staff training, and more.
2. Where is the academy located? We are located in Chennai. For the exact address, please refer to the Contact Us section on our website.

Courses and Admission

3. What courses do you offer? We offer a variety of aviation courses, including:

  • Pilot Training
  • Cabin Crew Training
  • Airport Operations
  • Air Cargo Training
  • Ground Staff Training
  • Airport Management
  • Aviation Safety and Security

4. How do I apply for a course? You can apply online through our website or visit our campus in Chennai to complete the application process.

5. What are the eligibility criteria for your courses? Eligibility criteria vary by course. Generally, you need:

  • A minimum educational qualification (e.g., high school completion for certain courses).
  • A valid medical certificate (for pilot training).
  • Proficiency in English.

6. Can international students apply?
Yes, we welcome international students. Please contact us for specific requirements and visa assistance.

Course-Specific FAQs

Cabin Crew Training

7. What does the Cabin Crew Training course cover?
The course includes training in customer service, safety procedures, grooming, first aid, and in-flight responsibilities. It also includes mock cabin scenarios for hands-on experience.

8. What are the career prospects after completing this course?
Successful candidates can work as cabin crew members for domestic and international airlines.

9. Is there an age or height requirement?
Yes, airlines typically require cabin crew candidates to meet specific age and height criteria. We can guide you on these requirements during the admission process.

Airport Operations

10. What does the Airport Operations course include?
This course covers airport management, ground handling, passenger services, security protocols, and operational efficiency.

11. Are internships included in this course?
Yes, we provide opportunities for internships with leading airport operators to give you real-world experience.

12. What roles can I pursue after completing this course?
Graduates can work in airport management, ground operations, passenger services, and airline customer service.

Pilot Training

13. What qualifications do I need to join the Pilot Training course?
You need to have completed high school with a background in science (preferably physics and mathematics) and possess a valid medical certificate.

14. What type of pilot licenses can I obtain?
We offer training for private pilot licenses (PPL) and commercial pilot licenses (CPL).

15. Is simulator training included?
Yes, our program includes extensive simulator training to prepare you for real-world flying.

Air Cargo Training

16. What does the Air Cargo Training course cover?
This course focuses on cargo handling, logistics, safety standards, documentation, and regulatory compliance.

17. What job roles can I pursue after this course?
Graduates can work as cargo agents, logistics coordinators, or operations managers in the air cargo and logistics sector.

18. Are there any prerequisites for this course?
Basic knowledge of logistics or a high school diploma is generally sufficient.

Fees and Payment

19. How much do the courses cost?
Course fees vary based on the program. Please visit our website or contact us for detailed fee structures.

20. Do you offer payment plans?
Yes, we provide flexible payment plans for certain courses. Contact our admissions office for details.

21. Are there any scholarships available?
We offer merit-based scholarships and financial assistance to eligible students.
Please inquire during the application process.

Training and Facilities

22. What facilities are available at the academy? Our facilities include:

  • Modern classrooms
  • State-of-the-art flight simulators
  • Mock cabin crew training setups
  • Experienced instructors
  • On-site career counseling

23. Is practical training included?
Yes, all our courses include practical training to ensure students gain hands-on experience in their chosen field.

24. Do you provide job placement assistance?
Yes, we have a dedicated placement cell to assist students with job opportunities in the aviation industry.

Refunds and Withdrawals

25. What is your refund policy?
Our refund policy is outlined in detail on our website. Refunds depend on the timing and circumstances of the withdrawal. Please refer to our Refund Policy document or contact us for specific details.

26. Can I transfer my course fee to another program?
Yes, course fees can be transferred to another program within the academy if requested before the course commencement date and approved by the academy.

Miscellaneous

27. Do you provide accommodation?
Yes, we can assist students in finding suitable accommodation near the academy. Contact us for more information.

28. What career opportunities are available after completing the courses?
Our graduates have successfully pursued careers as pilots, cabin crew members, ground staff, airport managers, and logistics professionals in leading aviation companies worldwide


General Refund Conditions

Refund requests will be considered based on the following conditions:

  • Course Cancellation by the Academy:
  • If a course is canceled by First Fly Aviation Academy, students will receive a full refund of any fees paid.
  • Student Withdrawal:
  • Refunds for student-initiated withdrawals are subject to the timelines and conditions outlined below.
  • Non-Refundable Fees:
  • Certain fees, such as registration fees, administrative fees, and material costs, may be non-refundable.

Refund Eligibility and Timelines


1. Before Course Commencement:

  • Withdrawal within 7 days of registration: 90% of the course fee will be refunded (excluding non-refundable fees).
  • Withdrawal after 7 days of registration but before course commencement: 50% of the course fee will be refunded.

2. After Course Commencement:

  • No refunds will be issued once the course has started.
  • Exceptions may be made in extraordinary circumstances (e.g., medical emergencies) at the discretion of the Academy. Supporting documentation will be required.

3. Short-Term Courses or Workshops:

  • Fees for short-term courses or workshops are non-refundable unless the course is canceled by the Academy.

Refund Process

To request a refund, students must follow these steps:

  • Submit a Written Request:
  • Email us at info@firstflyaviation.com with the subject line "Refund Request" or submit a written request at our office.
  • Include your name, contact information, course details, and reason for the refund request.
  • Provide Supporting Documents:
  • If applicable, include any documentation to support your refund request (e.g., medical certificates).
  • Processing Time:
  • Refunds will be processed within 14 business days of approval.
  • Approved refunds will be issued via the original payment method.

Additional Terms

  • Transfer of Fees:
    • Fees may be transferred to another course within the Academy if requested before the course commencement date and approved by the Academy.
  • Disciplinary Actions:
    • No refunds will be issued to students who are dismissed from the Academy due to violations of our policies.
  • Force Majeure:
    • Refunds may not be provided for disruptions caused by events beyond our control (e.g., natural disasters, government regulations).
 

Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us:

First Fly Aviation Academy
Address: 23,2nd Floor, Chandra Towers, Rajaji Road, West Tambaram, Chennai
Phone: +91 7550289600
Email: info@firstflyavition.com

 
 

Privacy Policy

Your personal information (Name, Email, Phone Number, Courses, Institutes) submitted will not be sold, shared or rented to others. We use this information to send updates about our company and projects and contact you if requested or find it necessary. You may opt out of receiving our communication by calling us on any of our above mentioned contact numbers or by clicking on the unsubscribed link mention in mail.

Address : 23,2nd floor, Chandra Tower, Rajaji Road, West Tambaram, Chennai 600045
Mobile No. : 7550289600  
Email :info@firstflyaviation.com

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